Effective Date: 1 Jan 2018
Last Updated: 1 Jan 2025
At Ant Technology Systems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, SaaS software services, IoT solutions, domain registration, and hosting services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing details, account credentials.
- Service Usage Data: IP address, browser type, operating system, device identifiers, IoT device logs, usage statistics.
- Payment Information: Processed securely through third-party payment providers (we do not store your card details).
- Cookies & Tracking Data: For analytics, functionality, and personalized experience.
2. How We Use Your Information
We use collected information for:
- Providing and maintaining our services.
- Managing accounts, subscriptions, and billing.
- Improving and personalizing our SaaS and IoT services.
- Communicating with you about updates, security, and support.
- Complying with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share your information only with:
- Service Providers: Hosting, payment gateways, analytics, customer support tools.
- Legal Authorities: If required by law or to protect rights, property, or safety.
- Business Transfers: In case of mergers, acquisitions, or company restructuring.
4. Data Retention
We retain personal data only as long as necessary to provide our services or comply with legal obligations.
5. Security
We implement industry-standard security measures (encryption, secure access, firewalls). However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on applicable laws, you may have rights to:
- Access, correct, or delete your personal data.
- Withdraw consent for certain processing.
- Request a copy of your data.
To exercise these rights, contact us at: [email protected].
7. International Transfers
If you are located outside Bangladesh, your data may be transferred to and stored in countries where we or our service providers operate, with appropriate safeguards.
8. Cookies Policy
We use cookies to enhance user experience and analyze site usage. You can disable cookies in your browser, but some services may not function properly.
9. Updates to this Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via website notice or email.
10. Contact Us
If you have any questions about this Privacy Policy, please contact: [email protected]